Critical Incident Reporting
Evaluation, Quality Management & Improvement Division
DMHAS Critical Incident Reporting
Verbal notification is expected within 3 hours of learning of the incident. Critical Incident Contacts
Liz Feder, Director, Elizabeth.Feder@ct.gov
Tricia Lang, Healthcare Analytics Manager, Tricia.Lang@ct.gov
Kristen Miller, Associate Research Analyst, Kristen Miller@ct.gov
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DMHAS Critical Incident Reporting Procedure (Revised 10/2023)
- Incident Reporting Form (Updated 10/2023)
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Critical Incident Categories and Definitions (Updated 7/2025)
Critical incidents, as defined by The Connecticut Department of Mental Health & Addiction Services Commissioner's Policy Statement Chapter 6.26, are incidents that may have a serious impact on DMHAS clients, staff, funded agencies or the public, or may bring about adverse publicity.
An electronically submitted report is required within one (1) business day. Access to the online Critical Incident reporting application is limited to specific users of LMHA or PNP addiction treatment agencies, and may be requested via the DMHAS Data Access Form.