Consumer Issues

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• Protect Your Business Against Fraud

  Each year, small businesses are targets of fraudulent or deceptive sales practices. Use these Quick Tips to help spot the scammers before your business falls victim.

• All About Gift Cards

  Gift cards and gift certificates are convenient and when it comes to holidays, birthdays, or special occasions, they often make gift-giving easy. But gift cards are not the same as credit cards and, while Connecticut has its own gift-card laws, they may not apply to all gift cards. Learn all about gift cards with these Quick Tips.

• Cell Phone "Cramming"

  Learn about phone bill "cramming" and what you can do about unauthorized charges with these Quick Tips.

• Home Improvement

  Thinking of hiring a contractor for a home improvement project? Before you sign a contract, check out these Quick Tips!

• Unwanted Telemarketing Calls

  What are robocalls? How does the Do Not Call Registry work? Find out with these Quick Tips.

• Buying a Used Car?

  But before you buy a used car, read these Quick Tips and find out what protections are available to you under the law.

• Automobile Repair in Connecticut

  Learn about automobile repair, licensing and estimates in Connecticut with these Quick Tips.

• Student Loan Repayment Guide

  In these Quick Tips, find out how the federal Credit Accountability, Responsibility and Disclosure, or CARD, Act protects you from credit card abuses.

• Foreclosure Prevention and Loan Modification Assistance

  Click here for resources available to consumers attempting to achieve loan modifications and avoid foreclosure.

• Credit Reports & Scores

  Learn about credit reports, credit scores and your rights under the law with these Quick Tips.

• Lost and Stolen Credit and ATM/Debit Cards

  What should you do if your credit card is stolen or if you notice unauthorized purchases on your debit card statement? Find out with these Quick Tips.

• National Charities Information Bureau

  The Alliance reports on nationally soliciting charitable organizations that are the subject of donor inquiries.

• CTLawHelp.org: Self-Help Guides for Consumers

  A project of the Connecticut Network for Legal Aid, this page offers easy-to-understand information about issues affecting consumers including bankruptcy, collection and repossession, credit practices and reports, security deposits, small claims court, and more.

• Consumer Education Brochures from the National Consumer Law Center

  The NCLC's free, downloadable brochures offer basic information for consumers on the most critical consumer issues, including predatory lending, debt collection, credit reports, lemon laws, bankruptcy, foreclosure, payday loans, predatory mortgage loans, credit card debt, living trust scams, telemarketing fraud, refinancing, loss of utility services and other issues.

• National Fraud Information Center

  The NFIC was originally established in 1992 by the National Consumers League, the oldest nonprofit consumer organization in the United States, to fight the growing menace of telemarketing fraud by improving prevention and enforcement.