Find key details before you visit an office or send a sample. This helps avoid delays.
Office locations and hours
CAES has offices in New Haven and Windsor.
Most offices are open:
- Monday to Friday
- 8:30 a.m. to 4:30 p.m.
Locations
New
Haven 123 Huntington Street, New Haven, CT
Windsor
153 Cook Hill Road, Windsor, CT
Check the Regional Offices page for all the contact information.
Sample drop‑off
You can drop samples off during office hours. Check your service page for full instructions.
Follow these rules:
- Bring a clear and labeled sample
- Use proper packaging
- Do not add extra items
- Follow service steps
Incomplete or damaged samples may delay results.
Forms and required information
Most services need a form.
Before you submit:
- Complete the correct form
- Add your contact details
- Include all required information
- Attach the form to your sample
Missing details may delay your request.
Before you go
Check your service page before you visit or send a sample. Prepare your sample and form in advance. This helps speed up your request.